Company Policies | Contact Us | What's New | Testimonials  11/19/2008 4:07:28 AM
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It is currently 11/19/2008 4:07:28 AM here in California.

Please contact us by email for now.
Karen is having difficulties answering the phone
due to a serious medical condition causing her
become out of breath easily.

Saturday, Sunday and U.S. Holidays - Closed
(U.S. Federal Holiday schedule listed toward the bottom of the page.)

We are often humbly reminded there are those unfamiliar with Internet businesses.
A recent suggestion was to point out...
The website is always OPEN 24 hours.

Shipping Address

onthetop.com
2256 Palm St.
Sutter, CA. 95982 USA

DO NOT MAIL CHECKS!!!

Place your order online and choose "I will call with my payment info."
Electronic Check Processing Regulations Require the following...
-Shopping Cart Number
-Check Number
-The Routing & Account Numbers that appear at the bottom of the check.
-The Type of Bank Account: Personal/Business & Checking/Savings
-Driver's License Number & State Issued
-Bank Name & State Located
-Social Security Number of the Account Holder


ALLERT!!!
Please contact us by email. Karen has a serious medical problem and can't answer the phone. Please visit our What's New page for details.

E-Mail

onthetop.com
PLEASE READ NOTICES! BELOW!
Ordering & Products
ordering@onthetop.com
 Billing
billing@onthetop.com
Shipping
shipping@onthetop.com 
 Exchanges
exchanges@onthetop.com
Website Technical Support
webmaster@onthetop.com 
 

Onthetop.com specializes in Factory Boxed Wigs.
Onthetop.com is owned and operated under the company name Sub Systems. But you can call us Onthetop.com.
Onthetop.com is now offering a Toll Free Phone Number as of June 27.
 

NOTICES

Regarding Catalogs & Selling Your Hair:

We do not send printed catalogs to retail customers. We also do not buy your hair or make wigs from your hair. Please refer to the All About Wigs area for more information on these and other topics.

Regarding Email Questions:

Toni Clark has answered in great detail with her vast knowledge and 44 years of experience most questions in the All About Wigs website. You'll find it to be a tremendous resource. Please check there first to see if the answers to your questions may already be available for you. We apologize but there may not be an email response to questions that are already answered in the All About Wigs website. Any response you may receive, in this case, will simply be a copy of what is in the All About Wigs website or direct you there.

Website Technical Questions:

Website Technical Support is only able to answer questions regarding the website itself. That is to say, questions about any errors encountered or unusual behavior observed on the site. If you happen to receive an error anywhere on the website at any time, please email an exact copy of the error message and I will resolve the issue as quickly as possible. Questions regarding products, ordering, etc will have to be forwarded to the proper address and will likely delay your response.

 

 
U.S. Federal Holidays Date Observed Day Observed
New Year's Day January 1, 2008 Tuesday
Martin Luther King Jr Day January 21, 2008 Monday
President's Day February 18, 2008 Monday
Memorial Day May 26, 2008 Monday
Independence Day July 4, 2008 Friday
Labor Day September 1, 2008 Monday
Columbus Day October 13, 2008 Monday
Veterans' Day November 11, 2008 Tuesday
Thanksgiving Day November 27, 2008 Thursday
Christmas Day December 25, 2008 Thursday
Christmas Vacation (Not Federal) December 26, 2008 Friday
New Year's Day January 1, 2008 Thursday
New Year's Vacation (Not Federal) January 2, 2009 Friday

PAY ATTENTION!!!
PLEASE CONTACT THE PROPER COMPANY!!!
Questions sent to the wrong company can cause confusion, frustration and delays.
Example: We cannot read each others emails and we have different ordering systems for each company.

Ownership, Address and Phone number changes as of June 27, 2006:

Alternatives 2000 has divided it's operations. Same great people 2 different businesses.

Again, Onthetop.com and Alternatives 2000 are 2 different companies now.
Onthetop.com's contact information is located farther up this page.

Alternatives 2000 is specializing in Professionally Styled Wigs, Custom Wigs and Wig Styling Services.
Because of the expertise needed in providing such services, each customer and order will be accompanied by a personal phone or email consultation by Toni Clark "The WigWiz".

Their new website address iswww.wigwiz.com
You can reach them at their Contact Us page.



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Since July 4, 1776
Copyright 1999-2008
Alternatives 2000, Sub Systems and/or Respective Companies.
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has been expressly authorized by the respective companies.
No unauthorized reproduction is permitted.

This site onthetop.com is
owned and operated by Sub Systems
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